Customer Service & Parts

lynx_customer_serviceShould you require the services of a technician to inspect an appliance under warranty you can either call Colony at (604) 985-8738 and speak with any of our representatives or contact the appropriate authorized service provider as listed below.

In order to book a service call you will require the model and serial number of the appliance. These are usually found on a white or silver label that is located on the inside of the appliance. If you purchased your appliance from Colony after December 2009 then you can give us a call and we will provide you the complete details or your appliance(s).

Authorized Service Providers

AEG Euro-Parts and Service – 1-800-561-4614
AGA AGA/Marvel Customer Care – 1-800-223-3900
Amana Whirlpool Customer Service – 1-800-807-6777
Asko Shoreline Appliance Service – 604-941-6199
Bertazzoni Bertazzoni Customer Care – 1-866-905-0010
Best Transglobal – 1-888-930-6396
Blomberg PSB Service – 604-430-5253 ext. 130
Bluestar Customer Support – 1-800-440-9691 ext. 2
Bosch BSH Service – 1-800-944-2904
Broan Totem Service – 604-437-5136
Cavavin Cavavin Service – 1-877-676-6447
Dacor Priority Appliance Service – 604-736-9897
Danby Totem Service – 604-437-5136
DCS Priority Appliance Service – 604-736-9897
Electrolux Electrolux Customer Care – 1-800-265-8352
Faber PSB Service – 604-430-5253 ext. 130
Fisher & Paykel Priority Appliance Service – 604-736-9897
Frigidaire Frigidaire Customer Care – 1-800-265-8352
Fulgor MilanoPSB Service – 604-430-5253
GE Mabe Service – 1-800-561-3344
Heartland AGA/Marvel Customer Care – 1-800-223-3900
ISE Combined Appliance Service – 604-987-2251

Jenn Air Whirlpool Customer Service – 1-800-536-6247
KitchenAid Whirlpool Customer Service – 1-800-807-6777
La Cornue AGA/Marvel Customer Care – 1-800-223-3900
Liebherr Euro-Parts and Service – 1-800-561-4614
LG LG Customer Service – 1-888-542-2623
Lynx Customer Care – 1-888-289-5969
Marvel AGA/Marvel Customer Care – 1-800-223-3900
Miele Miele Customer Care – 1-800-565-6435
Maytag Whirlpool Customer Service – 1-800-807-6777
Panasonic IT Electronics – 604-430-4228
Perlick Perlick Customer Care – 1-800-558-5592
Porter & Charles Euro-Parts and Service – 1-800-561-4614
Samsung Samsung Customer Service – 604-437-5136
Speed Queen Customer Support – 1-800-552-5475
Sub Zero Shoreline Appliance Service – 604-941-6199
Thermador BSH Service – 1-800-944-2904
U-Line U-Line Customer Care – 1-800-779-2547
Venmar Totem Service – 604-437-5136
VentaHood Echelon Home Products – 1-866-829-9780
Whirlpool Whirlpool Customer Service – 1-800-807-6777
Wolf Shoreline Appliance Service – 604-941-6199
Zephyr Zephyr Customer Care – 1-888-880-8368

Authorized Parts Distributors

reliable-parts-logoWe carry an assortment of water filters, detergents, cleaners and accessories at Colony for the brands and models we represent. Should you need a mechanical part then the best source is Reliable Parts1-800-663-6060. Make sure to have your complete model and serial number ready before you call as this will speed up the process in locating the correct part number and price.

fisher & paykelFor Fisher & Paykel Parts please call them directly at 1-888-936-7872. Make sure to have your complete model and serial number ready before you call as this will speed up the process in locating the correct part number and price.

subzero youtubeFor Sub Zero, Wolf & Asko Parts please call Pacific Distribution at 604-941-6169. Make sure to have your complete model and serial number ready before you call as this will speed up the process in locating the correct part number and price.

EURO PARTS LOGOFor AEG, Liebherr and Porter & Charles parts please contact Euro Parts and Service at 1-800-678-8352. Make sure to have your complete model and serial number ready before you call as this will speed up the process in locating the correct part number and price.